Policies
Lodging Policies
Hotel Lulu is an exclusive property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call us at least seven days prior to your arrival date to cancel your reservation less a $100 processing fee per room.
In the unlikely event that you must cancel with less than seven days notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation.
Rates/policies are subject to change and vary during high impact periods and special requests. An extended cancellation notice is required on whole house bookings, property buyouts, and for some holidays and special events and festivals.
Check-in: 3:00 PM.
Check-out: 11:00 AM.
Absolutely No Smoking inside rooms or on the property; a cleaning fee of $300 will be assessed for any room showing evidence of smoking.
Gift Certificate Policies
If using a gift certificate for a booking please call and make your reservation over the phone. Gift certificates must be presented at check-in along with a valid driver's license. Gift certificates are transferable. Any remaining amount on gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.
Pool
All amenity areas, including the pool are only to be used by registered guests. No unattended children are permitted on the property due to safety concerns regarding the pool, which is unguarded.